Privacy Policy

Your privacy is our priority. Learn how we protect and handle your personal information.

Last Updated: January 2024

At Flamecore Breaker Resort, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or stay at our resort.

Information We Collect

Personal Information
  • Name and contact details
  • Reservation and booking information
  • Payment and billing information
  • Preferences and special requests
  • Communication history
Automatic Information
  • Website usage data and analytics
  • Device and browser information
  • IP addresses and location data
  • Cookies and tracking technologies
  • Security camera footage (on-site)

How We Use Your Information

Service Delivery

Process reservations, provide hotel services, and enhance your guest experience.

Communication

Send booking confirmations, updates, and promotional offers with your consent.

Security

Maintain safety and security of our premises and prevent fraudulent activities.

Information Sharing

We do not sell your personal information. We may share your data with:

  • Service Providers: Trusted partners who help us operate our business
  • Payment Processors: Secure payment handling services
  • Legal Requirements: When required by law or to protect our rights
  • Business Partners: With your explicit consent for special offers
  • Emergency Services: When necessary for guest safety
  • Corporate Transactions: In case of merger or acquisition

Data Security

Our Security Measures
  • SSL encryption for data transmission
  • Secure servers with regular updates
  • Limited access to authorized personnel
  • Regular security audits and monitoring
  • Compliance with industry standards
  • Incident response procedures

Your Privacy Rights

Under Canadian privacy laws, you have the right to:

Access

Request copies of your personal information

Correction

Request corrections to inaccurate data

Deletion

Request deletion of your personal data

Opt-out

Unsubscribe from marketing communications

Portability

Receive your data in a portable format

Complaint

Lodge complaints with privacy authorities

Cookies and Tracking

We use cookies and similar technologies to improve your browsing experience:

Cookie Type Purpose Duration
Essential Required for website functionality Session/Persistent
Analytics Help us understand website usage Up to 2 years
Marketing Personalize advertisements and content Up to 1 year
Preference Remember your settings and preferences Up to 1 year

Contact Our Privacy Team

Privacy Officer

1250 Bay Street
Toronto, ON M5R 2A5, Canada

(416) 555-0123
privacy@flamecorebreaker.info

Response Time

We are committed to responding to your privacy inquiries within:

  • General inquiries: 5 business days
  • Access requests: 30 days
  • Urgent matters: 24-48 hours
Policy Updates

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes through email or prominent website notices. Please review this policy regularly to stay informed about how we protect your privacy.